Privacy Policy
Effective Date: 10 October 2024
This Privacy Policy describes how Best2bid ("we", "our", or "us") collects, uses, and protects your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA"). By accessing or using our platform, you consent to the processing of your personal data as described in this policy.
1. Collection of Personal Data
We collect personal data when you:
- Register or create an account on our platform
- Participate in auctions or make purchases
- Contact our support team or communicate with us
- Subscribe to newsletters, promotional content, or updates
The personal data we may collect includes (but is not limited to):
- Full name
- Contact information (email, phone number, address)
- Identity verification documents (e.g., NRIC/passport, if required)
- Payment and transaction details
- IP address and device/browser information
2. Purpose of Collection
Your personal data may be used for the following purposes:
- To provide you access to our platform and services
- To verify your identity for secure transactions
- To process and manage transactions, bids, and payments
- To communicate with you, including customer support and promotional updates
- To comply with legal and regulatory requirements
- To improve our platform functionality and user experience
3. Disclosure of Personal Data
We do not sell or rent your personal data. However, we may disclose your data:
- To merchants, auction houses, or sellers for transaction fulfillment
- To third-party service providers (e.g., payment gateways, hosting services)
- When required by law or regulatory authorities
- In connection with any legal proceedings or potential legal claims
All such disclosures are made in accordance with the PDPA and on a need-to-know basis.
4. Data Protection & Security
We implement appropriate technical and organizational security measures to safeguard your personal data against unauthorized access, disclosure, or misuse.
However, while we strive to protect your personal information, no system is 100% secure. You are encouraged to keep your login credentials confidential and log out after each session.
5. Access and Correction
You have the right to access and correct your personal data held by us. To make a request, please contact us at:
- Email: admin@best2bid.com
- Phone: 016-419 3313
We may charge a reasonable administrative fee for data access requests.
6. Retention of Data
Your personal data will be retained for as long as necessary to fulfill the purposes it was collected for, or as required by applicable laws and regulations.
7. Cookies
Our website uses cookies to enhance your user experience. You may disable cookies through your browser settings, but some features of our platform may not function properly as a result.
8. Third-Party Links
Our platform may contain links to external websites. This Privacy Policy applies only to Best2bid. We are not responsible for the privacy practices of other sites.
9. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on our platform with the effective date. We encourage you to review it periodically.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
- Best2bid Privacy Officer
- Email: admin@best2bid.com
- Address: 192A, Jalan Jelutong, 11600 Penang, Malaysia